Payments and account management

Super accepts deposits through bank authentication. This means you pay directly from your bank account, and you don't need to save payment card details or create a separate payment account.

On your first deposit, you must deposit at least 20 euros to receive the welcome bonus. Bank authentication confirms your identity at the same time, so the process is both fast and secure.

Super processes withdrawals in as little as 5 minutes. Your funds are transferred to your bank account without unnecessary delays, as long as your account is verified.

Withdrawals are processed through bank authentication, just like deposits. No separate withdrawal fees or hidden charges.

Super's Pay'n Play system means you don't open a traditional account. Instead, bank authentication verifies your identity and age and secures your account automatically.

When you log in through your bank, all payments must go through the same verified bank account. This is Super's security principle.

• Bank authentication authenticates you every time
• Your funds are transferred only to a verified bank account
• All information is encrypted with SSL protection
• Age and identity verification happens automatically

If any payment-related information is missing – such as daily withdrawal limits or payment processing times differ from cases – contact Super support. Support will help you understand why your withdrawal is waiting or what factors affect your process.

• Ask about successful bank authentication if login fails
• Make sure the withdrawal amount is realistic compared to your winnings
• Check your bank's page to confirm the transfer has been sent from Super's side
• Contact Super support if withdrawal is delayed beyond the normal 5 minutes

Super customer support is available via live chat and email. This is an independent information page, so see Super's own pages for regular contact details and opening hours.